Hotline / Troubleshooting

In case of a malfunction you can reach our service team here.

Reach our hotline to contact our highly qualified service technicians / engineers.
There is no call center in the background. You can talk directly to one of our experienced service technicians or engineers who support you by telephone or by remote access with all their experience and knowledge.

  • we are at your disposal for machine / plant problems with all our knowledge.

Please contact us as follows:

Headquarter Sonnenbühl:
Monday to Friday 8 am till 5 pm (MEZ)
phone: +49 7128 386-372
write an e-mail


Service branch Kamp-Lintfort:
Monday to Friday 8 am till 5 pm (MEZ)
phone: +49 7128 386-372
write an e-mail

Please keep the machine and serial numbers ready for a quick processing of your hotline inquiry.